Q&A
A. Every child will be offered a flexible settling-in period depending upon their individual needs and we will discuss it with you if your child requires a longer period of settling-in. During the registration, we will also discuss your routine at home so that we can continue to follow it in our setting.
A. We have the policy that a minimum of 2 members of staff must be on-site with the children at all times. We always keep the recommended ratio between children and adults. When we take the children out to the park or local amenities, the ratio is then increased. All our staff are DBS checked and have undergone first aid training.
We complete daily risk assessment to monitor safety in the nursery. We also have a secure entry system to the nursery, controlled by the doorbell and the password that you created at the time of registering your child with us. If you ask someone else to collect your child, please tell us in advance. You will need to give them the password to authorise the collection of your child.
A. We provide well-balanced nutrition in each meal, including protein, carbohydrates, fat and fibre and omega, plus a minimum of 5 pieces of fruits or vegetables per day. We also comply with individual allergies and dietary requirements.
In addition, we promote Oral health with less sugary foods and drinking water, plus guided tooth brushing time with the children.
A: We highly recommend that children attend at least 2 part-time sessions or 1 full-time session per week. This will help your child to settle in and provide continuity in their learning and development.
A. We staff our nursery according to the ratio requirement for child safety. Therefore, once you have reserved your session, we cannot withdraw staff members in the event of your child’s absence and you will be still charged.
A. Yes, we are happy to accept childcare vouchers. Please just let us know the details of your voucher and instruct your provider to the nursery.